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The 5-star Grand Mercure Phuket Patong hotel, located near the entertainment district of Patong, features a 24-hour front desk and late check-out service, as well as Wi-Fi throughout the property. Boasting a swimming pool, the luxury hotel is nestled around 3 km from natural attractions like Tri Trang Beach.

The property has a quiet location relatively near Masjid Nurul Islam Patong Mosque, while shopping venues like Banana Walk are around 15 minutes' walk away. The Grand Mercure Phuket Patong also lies just a 9-minute walk from Instyle Bespoke Tailors and merely 1.4 km from the 600 - seat theatre "Phuket Simon Cabaret". Nature lovers will appreciate the proximity to Patong Beach, which is about 1 km away. Grand Mercure Phuket Patong hotel is located next to OTOP Patong and offers views of the patio. This Patong property is merely 5 minutes' walk from Smart bus station.

Some of the air-conditioned rooms have an adjoining terrace and a balcony, and such facilities as free wireless internet and a cable flat-screen television, along with a mini-fridge-bar and coffee/tea making machines. They are outfitted with modern-style decor. Offering amenities such as bathrobes and a shower cap, the bathrooms also have a rainfall shower.

A buffet breakfast can be enjoyed at the Grand Mercure Phuket. Guests can relax at the on-site poolside bar. The neighbourhood features restaurants, including Urban Food, which is a few metres away from this Patong property.